Privacy Policy
This Privacy Policy describes how Ruby Trading LLC ("FitChat", "we", "us", or "our") collects, uses, and shares information when you use the FitChat mobile application and related services (the "Service").
1. Information we collect
1.1 Account information
When you create an account, we collect your email address and a securely hashed password (or, if you sign in with a third-party provider, the basic profile information that provider returns to us, such as your email address). We may also collect a display name if you choose to provide one.
1.2 Content you create in the app
FitChat is a chat-based fitness tracker. We collect and store the content you submit through the Service, including:
- Chat messages you send to the in-app AI assistant.
- Food, meal, and nutrition entries you log.
- Workout, activity, weight, or other fitness-related data you log.
- Preferences and settings you configure.
1.3 Technical information
When you use the Service, our servers automatically receive standard technical information sent by your device or browser, such as IP address, device type, operating system version, and timestamps. This information is used to operate and secure the Service.
2. How we use your information
- To provide and operate the Service, including authenticating you, storing your data, and responding to your messages with the AI assistant.
- To maintain the security and integrity of the Service and to prevent abuse.
- To communicate with you about your account, support requests, or material changes to the Service.
- To comply with legal obligations.
We do not sell your personal information. We do not use your data to serve third-party advertising. We do not use your chat content or logged fitness data to train third-party AI models beyond what is necessary to generate a response to your message in the Service.
3. Service providers we share data with
To operate FitChat, we share limited information with the following service providers (sub-processors). They are contractually required to use your data only to provide services to us.
3.1 Supabase
We use Supabase, Inc. as our database and authentication provider. Your account credentials and the content you create in the app (chat messages, logged meals, workouts, preferences) are stored on Supabase infrastructure. See the Supabase Privacy Policy.
3.2 OpenAI
The in-app AI assistant is powered by OpenAI's API. When you send a chat message in FitChat, the contents of that message — together with relevant context needed to generate a useful reply (for example, recent conversation, or summaries of recent log entries) — are transmitted to OpenAI for processing. Per OpenAI's API data policy, data submitted to the OpenAI API is not used to train OpenAI's models. See the OpenAI Privacy Policy.
3.3 Hosting and infrastructure
We use commercial cloud hosting providers to run the FitChat backend and website. These providers process technical request metadata (such as IP addresses) on our behalf solely to deliver the Service.
4. Legal disclosures
We may disclose information when we believe in good faith that disclosure is required by law, legal process, or a valid governmental request, or to protect the rights, property, or safety of FitChat, our users, or the public.
5. Data retention
We retain your account information and the content you create in the app for as long as your account is active. If you delete your account or request deletion of your data, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal, accounting, or security purposes.
6. Your choices and rights
- Access and export. You may request a copy of the personal data we hold about you.
- Correction. You may correct or update your account information from within the app.
- Deletion. You may delete your account and associated data by emailing us at the address below.
- Depending on your jurisdiction, you may have additional rights under applicable data protection laws (such as the GDPR or CCPA), including the right to object to or restrict certain processing.
To exercise any of these rights, contact us at fitchatllc@gmail.com.
7. Children's privacy
The Service is not directed to children under 13 (or the equivalent minimum age in the relevant jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
8. International users
FitChat is operated from the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and in any other country where our service providers maintain facilities.
9. Security
We use industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS) and access controls. No method of electronic storage or transmission is 100% secure, however, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Effective date" above and, where appropriate, notify you within the app or by email.
11. Contact us
Ruby Trading LLC (d/b/a FitChat)
1352 N 1020 E
American Fork, UT, USA
Email: fitchatllc@gmail.com